Shipping Policy

Thank you for visiting makebymoon.com. This Shipping Policy explains how we manage the shipment of our products to you. 

Shipping Rates & Delivery Estimates
  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery estimates will be provided to you once your order is confirmed.
  • Please note that delivery times may vary depending on your location and other external factors beyond our control.
Shipment Processing Time
  • All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Witin US shipping time generally takes 3 to7 business days. 
Shipping Confirmation & Order Tracking
  • You will receive a shipping confirmation email containing your tracking number(s) once your order has shipped.
  • The tracking number(s) will be active within 24 hours of shipment.
Customs, Duties, and Taxes
  • Makebymoon.com is not responsible for any customs and taxes applied to your order.
  • All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
  • Makebymoon.com is not liable for any products damaged or lost during shipping.
  • If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
  • Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
  • We Currently Shipping all over the world.
  • If you require international shipping, please contact us directly to discuss options and rates.
Returns Policy
  • Please refer to our Returns Policy page for information regarding returns and exchanges.

If you have any further questions about our Shipping Policy, please feel free to contact us.